- Google5.0 Rating400+ reviews
- Yelp4.8 Rating16 reviews
- Facebook100% Recommend16 reviews
Our Restoration Services
Water is most of what we do. Fire, smoke and mold are the rest, and by the time anyone calls it is rarely only one thing. Everything below is handled by the same company, which is why the drying and the rebuild do not become two arguments.
- Free estimates, no upfront costs
- We answer 24/7, on site within 60 minutes
- We work with all insurance companies
Everything we handle
One company, the whole restoration job
Licensed general contractors in both Carolinas, so whatever caused it, the same crew that stops the damage is the one that puts the building back.
Water Damage Restoration
Extraction, structural drying and repair after flooding or burst pipes.
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Fire & Smoke Damage
Soot removal, odor neutralization and rebuild after fire.
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Mold Removal
Containment, removal and moisture-source correction.
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Storm & Flood Damage
Water intrusion, wind damage and emergency securing.
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Water Extraction
Standing water pumped out before it gets any further into the building.
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Sewage Cleanup
Category 3 water. Safe extraction, sanitizing and disposal.
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Crawl Space Water Damage
Standing water, vapor barriers and drying below the floor.
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Smoke Odor Removal
Finding where the smell lives, treating it, and sealing what cannot be cleaned.
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Our restoration work process
24-7 AquaDry is family owned, not a franchise, and not a name off an insurance company's vendor list. You hire us, so we work for you. The estimate is free, we bill your carrier directly for the restoration work, and the paperwork is not one more thing you are holding. Here is the sequence the work runs in, so you know what is happening and when.
Response
The call. Any hour, any day.
Assessment
What's wet, how far it traveled, what it will take.
Mitigation & Containment
Stop the spread before it becomes a bigger loss.
Cleaning & Drying
Extraction and structural drying.
Restoration & Repairs
Put the building back.
Documented at every step
Every job builds the file your insurance company needs, and you keep a copy of all of it. We schedule the adjuster's walkthrough and hand your carrier the complete package. You stay posted as the claim moves:
- Thermal imaging
- Moisture graphs
- Moisture mapping
- Daily drying logs
- Video documentation
- Xactimate estimates
- Equipment monitoring
- RH and GPP monitoring
- Moisture content readings
- Before, during and after photos
- Category and Class documentation
- Insurance documentation packages
Carriers we bill directly
Our customer reviews
Customer reviews from our restoration projects across the Carolinas
Real reviews from real jobs, in the reviewer's own words, including homeowners in Pineville and Matthews.
Restoration work is a stressful thing to hire for, so see what people say about how fast we answered, and how the job actually went.
Donald CrenshawCame in 30min for a freak accident with a water cooler. Explained everything and put my mind at ease. Very informative, 10/10.
Taylor MaxwellWhen we noticed a water stain on the ceiling, we called Dan and he was at our house within the hour. He made an assessment and had his team out same day. They were polite, professional, and efficient. Highly recommend!!
247 Aquadry recently helped with the water damage at my home in Pineville after a refrigerator leak caused damage to our floors and cabinets. They were responsive, professional, and quickly diagnosed and remediated the water damage with minimal impact to the surrounding areas.
What can I say about Dan and his team at 24/7 AquaDry other than they are ABSOLUTELY AMAZING! From our very first call, as water was pouring between our first and second levels in our home, Dan and his team were responsive, compassionate, supportive, knowledgeable, and effective.
Dan and his team were responsive, timely, friendly, and resourceful. They arrived when they said they would, provided a bid when they said they would, and completed the job within their estimated timeframe. Their professionalism and care stand out. I felt well taken care of throughout the process. I highly recommend 24/7 AquaDry!
Ernesto RodriguezDan was extremely helpful throughout the whole process helping us with water damage concerns at our property in Matthews. He was very knowledgeable, easy to work with, and took the time to explain everything clearly instead of just trying to rush through the job. You can tell he genuinely cares about helping people and doing things the right way.
Where we work
Serving North and South Carolina
25 cities, three offices, one number.
A crew can be on the road at any hour.
Free estimate
Request a free,
no-obligation estimate
Send us the details and we will call you back. This works at 2am when you would rather not talk on the phone.
- On site in 60 minutesFrom your call to our arrival.
- Available 24/7Someone answers, any hour.
- Free estimateNo obligation, no pressure.
In an emergency, calling is faster.Call (704) 912-4001