The 24-7 AquaDry crew, arms raised in front of a wrapped response van outside the shop
  • Google5.0 Rating400+ reviews
  • Yelp4.8 Rating16 reviews

Fire Damage Restoration in Paw Creek, NC

Do you need fire damage restoration in Paw Creek? We handle emergency board-up, smoke and soot removal and full reconstruction across west Mecklenburg County and the Charlotte metro.

  • Free estimates, no upfront costs
  • We answer 24/7, on site within 60 minutes
  • We work with all insurance companies

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Why us

Why Paw Creek homeowners choose us for fire damage repairs and cleanup

  • We arrive within 60 minutes

    We are on the road as soon as you call, any hour of the day. After a fire the building is open to the weather and the smoke is still moving through it. Getting there fast is what keeps the second round of damage from being worse than the first.

  • We board up and secure the building

    A fire leaves broken windows, an open roof and a door anyone can walk through. We board up and tarp on the first visit, before any cleaning starts. That keeps the rain and the wind out while you talk to your insurance company.

  • Free estimates, no obligation

    We come out and walk the property with you. We show you exactly what the water did and what it will cost to fix. The visit is free and you are under no obligation. Nothing starts until you tell us to go ahead.

  • IICRC certified, licensed in North Carolina

    We are an IICRC certified firm, which is the industry standard for restoration work. The certification is held by the company and the number is public, so you can look it up rather than take our word for it. We are also licensed general contractors in North Carolina, so the same licenses cover the drying and the rebuild that comes after it.

  • We've been serving Paw Creek since 2014

    We have been doing fire and smoke restoration since 2014, on old houses and new ones. Paw Creek has no census record of its own, so the closest figures cover ZIP 28214. At that ZIP level, 48.9 percent of the housing went up in 2000 or later and 24.7 percent predates 1980. The age of a house here changes street by street. So the first visit reads the building itself rather than an average for the area.

  • We are a full service restoration company

    We handle the cleanup and the repairs. First we secure the building, remove what burned and clean the soot and smoke out of what is left. Then we put the rooms back together: framing, drywall, flooring, paint and cabinets. We are licensed general contractors in both Carolinas, so one company does all of it and you only have one number to call.

Call any hour. The number reaches the people who do the work.

The exterior of a house after a structure fire, with burned siding and an opened roof
  • 60 minutesFrom your call to our arrivalAt your door within 60 minutes.
  • Since 2014Family-owned, not a franchise
  • 5.0 ★Google-rated

Insurance billing

We work with all insurance companies for fire and smoke damage in Paw Creek

  • USAA
  • AIG
  • Allstate
  • Erie Insurance
  • Farmers Insurance
  • Liberty Mutual
  • Church Mutual
  • Nationwide
  • State Farm
  • Travelers
  • USAA
  • AIG
  • Allstate
  • Erie Insurance
  • Farmers Insurance
  • Liberty Mutual
  • Church Mutual
  • Nationwide
  • State Farm
  • Travelers

We work with your insurance company from the first visit. Most of our jobs are paid by the homeowner's insurance. We write our estimates in Xactimate, the same software adjusters use, so the numbers line up the first time. No place-level housing data exists for this area. So the file we build on your own building carries the whole claim, and it gets built properly on day one. We photograph what burned, what the smoke reached and what the water reached, and we keep you posted as the claim moves. Where your policy and carrier allow it, the billing goes straight to them.

Direct billing subject to your policy and carrier approval.

Our process

Our process

24-7 AquaDry is family owned, not a franchise, and not a name off an insurance company's vendor list. You hire us, so we work for you. The estimate is free, we bill your carrier directly for the restoration work, and the paperwork is not one more thing you are holding. Here is the sequence the work runs in, so you know what is happening and when.

Board-up comes before cleaning on every job we run. We tarp the roof, close the windows and the doors, and keep the weather out. Then we clear what burned, wash the soot off what is left, treat the odor and rebuild the rooms. The five steps hold in that order every time.

What the assessment finds is what changes along the Paw Creek corridors. Housing on Rozzelles Ferry Road, Brookshire Boulevard and Freedom Drive spans several build eras. Older framing lets heat and smoke travel inside wall and ceiling assemblies, and NFPA puts 29 percent of home electrical fires in those structural areas. In newer stock the work sits in the smoke, the contents and the finishes instead.

  1. Response

    The call. Any hour, any day.

  2. Assessment

    What's wet, how far it traveled, what it will take.

  3. Mitigation & Containment

    Stop the spread before it becomes a bigger loss.

  4. Cleaning & Drying

    Extraction and structural drying.

  5. Restoration & Repairs

    Put the building back.

Documented at every step

Every job builds the file your insurance company needs, and you keep a copy of all of it. We schedule the adjuster's walkthrough and hand your carrier the complete package. You stay posted as the claim moves:

AquaDry technician holding a thermal imaging camera showing a live moisture readout
Thermal imaging on a live job
FLIR thermal camera held against an opened wall cavity with exposed studs and pipework
Tracing moisture inside the wall
FLIR thermal camera scanning the ceiling line of a finished room
Scanning a finished room before sign-off
  • Thermal imaging
  • Moisture graphs
  • Moisture mapping
  • Daily drying logs
  • Video documentation
  • Xactimate estimates
  • Equipment monitoring
  • RH and GPP monitoring
  • Moisture content readings
  • Before, during and after photos
  • Category and Class documentation
  • Insurance documentation packages

Reviews

Our reviews

Real reviews from real jobs, in the reviewer's own words, including homeowners in Pineville and Matthews.

Restoration work is a stressful thing to hire for, so see what people say about how fast we answered, and how the job actually went.

Donald Crenshaw
Came in 30min for a freak accident with a water cooler. Explained everything and put my mind at ease. Very informative, 10/10.
Waxhaw·
Taylor Maxwell
When we noticed a water stain on the ceiling, we called Dan and he was at our house within the hour. He made an assessment and had his team out same day. They were polite, professional, and efficient. Highly recommend!!
Waxhaw·
Sam Doron
247 Aquadry recently helped with the water damage at my home in Pineville after a refrigerator leak caused damage to our floors and cabinets. They were responsive, professional, and quickly diagnosed and remediated the water damage with minimal impact to the surrounding areas.
Pineville·
Sarah C.
What can I say about Dan and his team at 24/7 AquaDry other than they are ABSOLUTELY AMAZING! From our very first call, as water was pouring between our first and second levels in our home, Dan and his team were responsive, compassionate, supportive, knowledgeable, and effective.
Waxhaw·
Michelle B.
Dan and his team were responsive, timely, friendly, and resourceful. They arrived when they said they would, provided a bid when they said they would, and completed the job within their estimated timeframe. Their professionalism and care stand out. I felt well taken care of throughout the process. I highly recommend 24/7 AquaDry!
Waxhaw·
Ernesto Rodriguez
Dan was extremely helpful throughout the whole process helping us with water damage concerns at our property in Matthews. He was very knowledgeable, easy to work with, and took the time to explain everything clearly instead of just trying to rush through the job. You can tell he genuinely cares about helping people and doing things the right way.
Matthews·

Water damage as well as fire? Suppression water is part of most fire losses, and it is the same crew. Water damage restoration in Paw Creek.

Service areas

Cities we handle fire damage restoration near Paw Creek, NC

25 cities across North and South Carolina, worked out of three offices. A crew can be on the road at any hour.

Those 25 cities sit inside 6 counties: Mecklenburg, Gaston, Union and Cabarrus in North Carolina, plus York and Lancaster in South Carolina.

Charlotte office

9625 David Taylor Dr #104

Charlotte, NC 28262

(704) 612-0087

Get directions

ZIP codes we cover in Paw Creek

  • 28214

Free estimate

Get a free fire damage restoration
estimate in Paw Creek

Send us the details and we will call you back. This works at 2am when you would rather not talk on the phone.

  • On site in 60 minutesFrom your call to our arrival.
  • Available 24/7Someone answers, any hour.
  • Free estimateNo obligation, no pressure.

In an emergency, calling is faster.Call (704) 912-4001

Questions

Fire damage restoration in Paw Creek: common questions

What is your process for fire damage restoration in Paw Creek?

Five steps, in the same order every time. We take the call and get somebody out to you. We board up and tarp so the building is closed to the weather. We remove what burned, clean the soot and treat the smoke odor. Then we rebuild: framing, drywall, flooring, paint and cabinets. Houses along these corridors vary in age, so the assessment step decides how far the walls have to be opened.

How much does fire damage restoration cost in Paw Creek?

It depends on how far the fire spread, how much smoke got in and what the fire hose soaked. That is why the estimate is free and carries no obligation. We come out, walk the property with you and price the work before you commit to anything. Age moves the price here, because ZIP 28214 figures put 48.9 percent of the stock at 2000 or later and 24.7 percent before 1980. We write the estimate in Xactimate, the same software adjusters use.

Does smoke damage spread beyond the burned room?

Yes, and how far depends on the house. Smoke follows air into the next rooms, up into the attic and through the ductwork. In older framing it also travels inside wall and ceiling assemblies, which is why those get opened and checked. ZIP 28214 figures put 24.7 percent of the stock before 1980, so that older construction is common around here.

Will my insurance cover fire and smoke damage?

Standard homeowner policies generally cover sudden and accidental damage, and a fire is the clearest example there is. What your policy actually pays is decided by your carrier and their adjuster, never by us. What we control is the file they decide on. We photograph what burned, how far the smoke travelled and what the suppression water reached. All of it is recorded before anything is moved.

We answer 24/7.