The 24-7 AquaDry crew, arms raised in front of a wrapped response van outside the shop
  • Google5.0 Rating400+ reviews
  • Yelp4.8 Rating16 reviews

Fire Damage Restoration in Huntersville, NC

Do you need fire damage restoration in Huntersville? We handle emergency board-up, soot and smoke cleaning and full reconstruction across Mecklenburg County, North Carolina.

  • Free estimates, no upfront costs
  • We answer 24/7, on site within 60 minutes
  • We work with all insurance companies

We'll text a link to your phone. Show us the damage on video and we'll estimate from it.

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Why us

Why Huntersville homeowners choose us for fire damage repairs and cleanup

  • We arrive within 60 minutes

    We are on the road as soon as you call, any hour of the day. After a fire the building is open to the weather and the smoke is still moving through it. Getting there fast is what keeps the second round of damage from being worse than the first.

  • We board up and secure the building

    A fire leaves broken windows, an open roof and a door anyone can walk through. We board up and tarp on the first visit, before any cleaning starts. That keeps the rain and the wind out while you talk to your insurance company.

  • Free estimates, no obligation

    We come out and walk the property with you. We show you exactly what the water did and what it will cost to fix. The visit is free and you are under no obligation. Nothing starts until you tell us to go ahead.

  • IICRC certified, licensed in North Carolina

    We are an IICRC certified firm, which is the industry standard for restoration work. The certification is held by the company and the number is public, so you can look it up rather than take our word for it. We are also licensed general contractors in North Carolina, so the same licenses cover the drying and the rebuild that comes after it.

  • We've been serving Huntersville since 2014

    Huntersville is new construction almost throughout. The median build year is 2006, and about 68% of its 27,017 homes went up in 2000 or later. Open floor plans and continuous attic space carry smoke well past the room that burned, and one HVAC system spreads it further again. We have taken fire calls on houses like these for years. So the scope covers the ducts and the whole floor as well as the room the fire started in.

  • We are a full service restoration company

    We handle the cleanup and the repairs. First we secure the building, remove what burned and clean the soot and smoke out of what is left. Then we put the rooms back together: framing, drywall, flooring, paint and cabinets. We are licensed general contractors in both Carolinas, so one company does all of it and you only have one number to call.

Call any hour. The number reaches the people who do the work.

The exterior of a house after a structure fire, with burned siding and an opened roof
  • 60 minutesFrom your call to our arrivalAt your door within 60 minutes.
  • Since 2014Family-owned, not a franchise
  • 5.0 ★Google-rated

Insurance billing

We work with all insurance companies for fire and smoke damage in Huntersville

  • USAA
  • AIG
  • Allstate
  • Erie Insurance
  • Farmers Insurance
  • Liberty Mutual
  • Church Mutual
  • Nationwide
  • State Farm
  • Travelers
  • USAA
  • AIG
  • Allstate
  • Erie Insurance
  • Farmers Insurance
  • Liberty Mutual
  • Church Mutual
  • Nationwide
  • State Farm
  • Travelers

In houses this size the ducting and the contents are the two lines most often left out of a first estimate. Both are far easier to include now than to add later. We write our estimates in Xactimate, the same software your adjuster uses, so the numbers line up the first time. We record what burned, what the smoke reached and what the water reached, and we keep you posted as the claim moves. Where your policy and carrier allow it, the billing goes straight to them.

Direct billing subject to your policy and carrier approval.

Our process

Our process

24-7 AquaDry is family owned, not a franchise, and not a name off an insurance company's vendor list. You hire us, so we work for you. The estimate is free, we bill your carrier directly for the restoration work, and the paperwork is not one more thing you are holding. Here is the sequence the work runs in, so you know what is happening and when.

About 68% of Huntersville homes were built since 2000, and in them the smoke travels further than the fire does. The order of the work holds all the same. We secure the building, work out what burned and how far the smoke and the water went, then clean the soot and treat the odor. Drying and the rebuild finish the job.

The assessment starts with the HVAC system. A system that ran during or just after the fire has already pushed smoke through every duct. Cleaned rooms keep smelling until that is handled. Open plans and continuous attic space in Birkdale, Vermillion and Skybrook carry it further again. Water is no easier here. On a slab it goes into the finishes and the lower walls.

  1. Response

    The call. Any hour, any day.

  2. Assessment

    What's wet, how far it traveled, what it will take.

  3. Mitigation & Containment

    Stop the spread before it becomes a bigger loss.

  4. Cleaning & Drying

    Extraction and structural drying.

  5. Restoration & Repairs

    Put the building back.

Documented at every step

Every job builds the file your insurance company needs, and you keep a copy of all of it. We schedule the adjuster's walkthrough and hand your carrier the complete package. You stay posted as the claim moves:

AquaDry technician holding a thermal imaging camera showing a live moisture readout
Thermal imaging on a live job
FLIR thermal camera held against an opened wall cavity with exposed studs and pipework
Tracing moisture inside the wall
FLIR thermal camera scanning the ceiling line of a finished room
Scanning a finished room before sign-off
  • Thermal imaging
  • Moisture graphs
  • Moisture mapping
  • Daily drying logs
  • Video documentation
  • Xactimate estimates
  • Equipment monitoring
  • RH and GPP monitoring
  • Moisture content readings
  • Before, during and after photos
  • Category and Class documentation
  • Insurance documentation packages

Reviews

Our reviews

Real reviews from real jobs, in the reviewer's own words, including homeowners in Pineville and Matthews.

Restoration work is a stressful thing to hire for, so see what people say about how fast we answered, and how the job actually went.

Donald Crenshaw
Came in 30min for a freak accident with a water cooler. Explained everything and put my mind at ease. Very informative, 10/10.
Waxhaw·
Taylor Maxwell
When we noticed a water stain on the ceiling, we called Dan and he was at our house within the hour. He made an assessment and had his team out same day. They were polite, professional, and efficient. Highly recommend!!
Waxhaw·
Sam Doron
247 Aquadry recently helped with the water damage at my home in Pineville after a refrigerator leak caused damage to our floors and cabinets. They were responsive, professional, and quickly diagnosed and remediated the water damage with minimal impact to the surrounding areas.
Pineville·
Sarah C.
What can I say about Dan and his team at 24/7 AquaDry other than they are ABSOLUTELY AMAZING! From our very first call, as water was pouring between our first and second levels in our home, Dan and his team were responsive, compassionate, supportive, knowledgeable, and effective.
Waxhaw·
Michelle B.
Dan and his team were responsive, timely, friendly, and resourceful. They arrived when they said they would, provided a bid when they said they would, and completed the job within their estimated timeframe. Their professionalism and care stand out. I felt well taken care of throughout the process. I highly recommend 24/7 AquaDry!
Waxhaw·
Ernesto Rodriguez
Dan was extremely helpful throughout the whole process helping us with water damage concerns at our property in Matthews. He was very knowledgeable, easy to work with, and took the time to explain everything clearly instead of just trying to rush through the job. You can tell he genuinely cares about helping people and doing things the right way.
Matthews·

Water damage as well as fire? Suppression water is part of most fire losses, and it is the same crew. Water damage restoration in Huntersville.

Service areas

Cities we handle fire damage restoration near Huntersville, NC

25 cities across North and South Carolina, worked out of three offices. A crew can be on the road at any hour.

Those 25 cities sit inside 6 counties: Mecklenburg, Gaston, Union and Cabarrus in North Carolina, plus York and Lancaster in South Carolina.

Charlotte office

9625 David Taylor Dr #104

Charlotte, NC 28262

(704) 612-0087

Get directions

ZIP codes we cover in Huntersville

  • 28078

Free estimate

Get a free fire damage restoration
estimate in Huntersville

Send us the details and we will call you back. This works at 2am when you would rather not talk on the phone.

  • On site in 60 minutesFrom your call to our arrival.
  • Available 24/7Someone answers, any hour.
  • Free estimateNo obligation, no pressure.

In an emergency, calling is faster.Call (704) 912-4001

Questions

Fire damage restoration in Huntersville: common questions

What is your process for fire damage restoration in Huntersville?

Five steps, and they run in the same order on every job. Secure the building, assess the damage, clean the soot and treat the odor, dry the structure, then rebuild. In Huntersville the ductwork comes early. A system that ran during the fire carries smoke into every room, so it is documented and cleaned before the finishes go back on.

How much does fire damage restoration cost in Huntersville?

The price follows how far the fire, the smoke and the water went, so the estimate is free. We walk the house with you and price the work first, with no obligation. In a large open-plan house the contents and the ductwork often cost more than the burn repair does. Both belong in the estimate from the start.

Does smoke damage spread beyond the burned room?

Yes, and open floor plans make it worse. Smoke moves into the next room, up into the attic space and through the HVAC ducts. It settles in places well away from the fire. Most Huntersville homes were built after 2000 and share one duct system across the whole house. Cleaning the burned room alone lets the odor come back.

Will my insurance cover fire and smoke damage?

Standard homeowner policies generally cover sudden and accidental damage, and a fire is the clearest example there is. What your policy actually pays is decided by your carrier and their adjuster, never by us. What we control is the file they decide on. We photograph what burned, how far the smoke travelled and what the suppression water reached. All of it is recorded before anything is moved.

We answer 24/7.