The 24-7 AquaDry crew, arms raised in front of a wrapped response van outside the shop
  • Google5.0 Rating400+ reviews
  • Yelp4.8 Rating16 reviews

Emergency Water Damage Restoration in Wesley Chapel, NC

Do you need water damage restoration in Wesley Chapel? We handle emergency water cleanup, flood cleanup and structural drying across North Carolina and the Charlotte metro.

  • Free estimates, no upfront costs
  • We answer 24/7, on site within 60 minutes
  • We work with all insurance companies

We'll text a link to your phone. Show us the damage on video and we'll estimate from it.

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Why us

Why Wesley Chapel homeowners choose us for water damage restoration

  • We arrive within 60 minutes

    We are on the road as soon as you call, any hour of the day. One of our three offices is in Waxhaw, about 7 miles from Wesley Chapel, so we reach most homes fast. Water spreads by the minute. The sooner we start pulling it out, the less floor and drywall you lose.

  • Free estimates, no obligation

    We come out and walk the property with you. We show you exactly what the water did and what it will cost to fix. The visit is free and you are under no obligation. Nothing starts until you tell us to go ahead.

  • IICRC certified, licensed in North Carolina

    We are an IICRC certified firm, which is the industry standard for restoration work. The certification is held by the company and the number is public, so you can look it up rather than take our word for it. We are also licensed general contractors in North Carolina, so the same licenses cover the drying and the rebuild that comes after it.

  • We've been serving Wesley Chapel since 2014

    Autumn rain here falls slowly, and slow rain is the kind that gets inside. On 2 November 2015 more than 3.5 inches fell in about 36 hours and Twelvemile Creek tributaries flooded. Hurricane Helene reached Union County on 27 September 2024, and the county damage was logged mostly as wind and trees. We have worked autumn water calls for years, so we look for the leak that soaks a house from the ground up.

  • We are a full service restoration company

    We handle the water and the repairs. First we stop the leak, dry the building out and pull anything that cannot be saved. Then we put the rooms back together: drywall, flooring, paint and cabinets. We are licensed general contractors in both Carolinas, so one company does all of it and you only have one number to call.

A 24-7 AquaDry box truck parked on a residential driveway with a company yard sign at the kerb
  • 60 minutesFrom your call to our arrivalAt your door within 60 minutes.
  • Since 2014Family-owned, not a franchise
  • 5.0 ★Google-rated

Insurance billing

We work with all insurance companies for water damage repair in Wesley Chapel, NC

  • USAA
  • AIG
  • Allstate
  • Erie Insurance
  • Farmers Insurance
  • Liberty Mutual
  • Church Mutual
  • Nationwide
  • State Farm
  • Travelers
  • USAA
  • AIG
  • Allstate
  • Erie Insurance
  • Farmers Insurance
  • Liberty Mutual
  • Church Mutual
  • Nationwide
  • State Farm
  • Travelers

We bill your insurer directly for water damage restoration, so the drying and the repairs are not something you front while a claim is processed. We write our estimates in Xactimate, the same software your adjuster uses. We document the damage, work with your adjuster and keep you posted, based on your policy and coverage. Where your policy and carrier allow it, the billing goes straight to them.

Direct billing subject to your policy and carrier approval.

Our services

Water Damage Restoration and other services in Wesley Chapel, NC

We offer six restoration services for homes and businesses in Wesley Chapel and across Union County. We start at the first emergency call and finish with the repairs. The same crew handles the whole job. That includes the mold behind a wall that stayed wet and the rebuild once the house is dry.

Not sure which one you need? Describe it and we will tell you, on (704) 912-4001.

Our customer reviews

Reviews of our water damage work in Wesley Chapel, NC

Real reviews from real jobs, in the reviewer's own words, including homeowners in Pineville and Matthews.

Restoration work is a stressful thing to hire for, so see what people say about how fast we answered, and how the job actually went.

Donald Crenshaw
Came in 30min for a freak accident with a water cooler. Explained everything and put my mind at ease. Very informative, 10/10.
Taylor Maxwell
When we noticed a water stain on the ceiling, we called Dan and he was at our house within the hour. He made an assessment and had his team out same day. They were polite, professional, and efficient. Highly recommend!!
Sam Doron
247 Aquadry recently helped with the water damage at my home in Pineville after a refrigerator leak caused damage to our floors and cabinets. They were responsive, professional, and quickly diagnosed and remediated the water damage with minimal impact to the surrounding areas.
Sarah C.
What can I say about Dan and his team at 24/7 AquaDry other than they are ABSOLUTELY AMAZING! From our very first call, as water was pouring between our first and second levels in our home, Dan and his team were responsive, compassionate, supportive, knowledgeable, and effective.
Michelle B.
Dan and his team were responsive, timely, friendly, and resourceful. They arrived when they said they would, provided a bid when they said they would, and completed the job within their estimated timeframe. Their professionalism and care stand out. I felt well taken care of throughout the process. I highly recommend 24/7 AquaDry!
Ernesto Rodriguez
Dan was extremely helpful throughout the whole process helping us with water damage concerns at our property in Matthews. He was very knowledgeable, easy to work with, and took the time to explain everything clearly instead of just trying to rush through the job. You can tell he genuinely cares about helping people and doing things the right way.

What happens when you call

How our water mitigation works in Wesley Chapel, step by step

Almost every building in Wesley Chapel is a single detached house. The Census counts 3,085 of the village's 3,200 units as single-family detached. Our first 24 to 48 hours matter most, because material dried in that window will in most cases not grow mold. So the assessment comes first and it moves fast. The median build year is 2004, which tells us little about Quintessa, Wesley Chase or Addington Crossing. No public record says whether an address sits on a slab or over a crawl space. So we read the structure with meters before we place a fan.

  1. Response

    The call. Any hour, any day.

  2. Assessment

    What's wet, how far it traveled, what it will take.

  3. Mitigation & Containment

    Stop the spread before it becomes a bigger loss.

  4. Cleaning & Drying

    Extraction and structural drying.

  5. Restoration & Repairs

    Put the building back.

Documented at every step

Every job builds the file your insurance company needs, and you keep a copy of all of it. We schedule the adjuster's walkthrough and hand your carrier the complete package. You stay posted as the claim moves:

AquaDry technician holding a thermal imaging camera showing a live moisture readout
Thermal imaging on a live job
FLIR thermal camera held against an opened wall cavity with exposed studs and pipework
Tracing moisture inside the wall
FLIR thermal camera scanning the ceiling line of a finished room
Scanning a finished room before sign-off
  • Thermal imaging
  • Moisture graphs
  • Moisture mapping
  • Daily drying logs
  • Video documentation
  • Xactimate estimates
  • Equipment monitoring
  • RH and GPP monitoring
  • Moisture content readings
  • Before, during and after photos
  • Category and Class documentation
  • Insurance documentation packages

Service areas

Areas we cover for water removal near Wesley Chapel, NC

25 cities across North and South Carolina, worked out of three offices. A crew can be on the road at any hour.

Those 25 cities sit inside 6 counties: Mecklenburg, Gaston, Union and Cabarrus in North Carolina, plus York and Lancaster in South Carolina.

Waxhaw office

1507 Providence Rd S

Waxhaw, NC 28173

(704) 912-4001

Get directions

ZIP codes we cover in Wesley Chapel

  • 28104
  • 28173
  • 28110
  • 28079
  • 28108

The owners

Meet the owners of 24-7 AquaDry

Dan and Dan have owned 24-7 AquaDry together since 2014. Wesley Chapel is one of 25 cities they cover across North and South Carolina.

  • Dan DiPrima, Co-owner of 24-7 AquaDry

    Dan DiPrima

    Trained in applied structural drying, mold remediation and fire damage restoration, and holds IICRC, IOT Mold Level 2 and Xactimate certifications. He has run losses in hospitals, schools and shopping centers.

    Dan DiPrima on LinkedIn
  • Dan Friedman, President and co-founder of 24-7 AquaDry

    Dan Friedman

    Co-founded the company in 2014 and is its president. He studied at Johnson & Wales University and works out of the Fort Mill office, the largest of the three.

    Dan Friedman on LinkedIn

Free estimate

Get a free water damage
estimate in Wesley Chapel, NC

Send us the details and we will call you back. This works at 2am when you would rather not talk on the phone.

  • On site in 60 minutesFrom your call to our arrival.
  • Available 24/7Someone answers, any hour.
  • Free estimateNo obligation, no pressure.

In an emergency, calling is faster.Call (704) 912-4001

FAQ

Water damage restoration in Wesley Chapel: common questions

Do you cover Wesley Chapel?

Yes. Wesley Chapel is one of 25 cities we cover across the Charlotte metro and into South Carolina, worked out of offices in Waxhaw, Fort Mill, Charlotte.

Call (704) 912-4001

What is your process for water damage restoration in Wesley Chapel?

Five steps, in the same order every time. We take the call, find what is wet, contain it, extract the water and dry the structure, then repair the damage. The assessment step changes most here. Homes in Quintessa and Wesley Manor mostly went up in the 2000s, and no record says what they sit on. So we check the foundation with a meter before we set the drying plan.

How much does water damage restoration cost in Wesley Chapel?

It depends on how much water there is, how far it travelled and what it soaked. That is why the estimate is free. We come out, walk the property with you and price the work before you commit to anything. Most of our jobs are paid by the homeowner's insurance. We write our estimates in Xactimate, the same software adjusters use, so the numbers line up the first time.

What causes most water damage in Wesley Chapel homes?

Four things, and they move through the year. Burst pipes in a winter freeze, storm water in spring, flash flooding in summer and slow rain in autumn. The federal storm record names Wesley Chapel three times. More than 3.5 inches of rain fell in about 36 hours on 2 November 2015. Three to five inches fell in under two hours on 9 September 2023, and Chinkapin Creek overflowed. Price Mill Creek and Twelvemile Creek drain this ground, so heavy rain reaches crawl space vents and garage slabs fast.

What should I do before our crew gets there?

Shut the water off at the main if you can reach it, and cut the power to any room holding standing water. Photograph everything before you move it, because your insurance company will want those pictures. Lift what you can onto a dry floor. Stay out of standing water while the power is still on, and we will talk you through the rest on the phone.

Do you handle the repairs, or only the drying?

Both. We are licensed general contractors in North Carolina, so we do the water work and the rebuild that follows it: drywall, flooring, paint and cabinets. That is one company and one number for the whole job, from the first emergency call through to the last coat of paint.

How quickly do I need to act?

Quickly. Water-damaged materials dried within 24 to 48 hours will in most cases not grow mold. That window starts the moment the water arrives, not the moment you notice it.

Will my insurance cover it?

Most homeowners policies cover sudden and accidental water damage and exclude damage from a lack of proper maintenance. Flooding is usually excluded from a standard policy and covered by separate flood insurance, and your carrier is who confirms it. We bill most carriers directly for the restoration work.

Is the estimate really free?

Yes. We come out and walk the property with you, and we show you what the water did and what it will cost to fix. That visit is free and there is no obligation.

Get a free estimate

We answer 24/7.