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Emergency Water Damage Restoration in Rock Hill, SC
Do you need water damage restoration in Rock Hill? We handle emergency water cleanup, flood cleanup and structural drying across South Carolina and the Charlotte metro.
- Free estimates, no upfront costs
- We answer 24/7, on site within 60 minutes
- We work with all insurance companies
Why us
Why Rock Hill homeowners choose us for water damage restoration
We arrive within 60 minutes
We are on the road as soon as you call, any hour of the day. One of our three offices is in Fort Mill, about 10 miles from Rock Hill, so we reach most homes fast. Water spreads by the minute. The sooner we start pulling it out, the less floor and drywall you lose.
Free estimates, no obligation
We come out and walk the property with you. We show you exactly what the water did and what it will cost to fix. The visit is free and you are under no obligation. Nothing starts until you tell us to go ahead.
IICRC certified, licensed in South Carolina
We are an IICRC certified firm, which is the industry standard for restoration work. The certification is held by the company and the number is public, so you can look it up rather than take our word for it. We are also licensed general contractors in South Carolina, so the same licenses cover the drying and the rebuild that comes after it.
We've been serving Rock Hill since 2014
Hurricane season is when the Catawba River runs highest at Rock Hill. The gauge here holds 80 years of annual peaks, and the highest is 24.52 feet on 29 September 2024, carrying 110,000 cubic feet per second. Water that gets into a filled-in crawl space stays there. We have dried those spaces for years, and we log the readings every day until the numbers hold.
We are a full service restoration company
We handle the water and the repairs. First we stop the leak, dry the building out and pull anything that cannot be saved. Then we put the rooms back together: drywall, flooring, paint and cabinets. We are licensed general contractors in both Carolinas, so one company does all of it and you only have one number to call.
- 60 minutesFrom your call to our arrivalAt your door within 60 minutes.
- Since 2014Family-owned, not a franchise
- 5.0 ★Google-rated
Insurance billing
We work with all insurance companies for water damage repair in Rock Hill, SC
We bill your insurer directly for water damage restoration, so the drying and the repairs are not something you front while a claim is processed. We write our estimates in Xactimate, the same software your adjuster uses. We document the damage, work with your adjuster and keep you posted, based on your policy and coverage. Where your policy and carrier allow it, the billing goes straight to them.
Direct billing subject to your policy and carrier approval.
Our services
Water Damage Restoration and other services in Rock Hill, SC
We offer six restoration services for homes and businesses in Rock Hill and across York County, South Carolina. We start at the first emergency call and finish with the repairs. The same crew handles the whole job. That includes the mold behind a wall that stayed wet and the rebuild once the building is dry.
Water Damage Restoration
Extraction, structural drying and repair after flooding or burst pipes.
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Flood Cleanup
Water intrusion, wind damage and emergency securing.
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Sewage Cleanup
Category 3 water. Safe extraction, sanitizing and disposal.
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Crawl Space Water Damage
Standing water, vapor barriers and drying below the floor.
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Mold Removal
Containment, removal and moisture-source correction.
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Burst Pipe Cleanup
Supply line and frozen pipe failures, extracted and dried out.
Learn moreNot sure which one you need? Describe it and we will tell you, on (704) 912-4001.
Our customer reviews
Reviews of our water damage work in Rock Hill, SC
Real reviews from real jobs, in the reviewer's own words, including homeowners in Pineville and Matthews.
Restoration work is a stressful thing to hire for, so see what people say about how fast we answered, and how the job actually went.
Donald CrenshawCame in 30min for a freak accident with a water cooler. Explained everything and put my mind at ease. Very informative, 10/10.
Taylor MaxwellWhen we noticed a water stain on the ceiling, we called Dan and he was at our house within the hour. He made an assessment and had his team out same day. They were polite, professional, and efficient. Highly recommend!!
247 Aquadry recently helped with the water damage at my home in Pineville after a refrigerator leak caused damage to our floors and cabinets. They were responsive, professional, and quickly diagnosed and remediated the water damage with minimal impact to the surrounding areas.
What can I say about Dan and his team at 24/7 AquaDry other than they are ABSOLUTELY AMAZING! From our very first call, as water was pouring between our first and second levels in our home, Dan and his team were responsive, compassionate, supportive, knowledgeable, and effective.
Dan and his team were responsive, timely, friendly, and resourceful. They arrived when they said they would, provided a bid when they said they would, and completed the job within their estimated timeframe. Their professionalism and care stand out. I felt well taken care of throughout the process. I highly recommend 24/7 AquaDry!
Ernesto RodriguezDan was extremely helpful throughout the whole process helping us with water damage concerns at our property in Matthews. He was very knowledgeable, easy to work with, and took the time to explain everything clearly instead of just trying to rush through the job. You can tell he genuinely cares about helping people and doing things the right way.
What happens when you call
How our water mitigation works in Rock Hill, step by step
Rock Hill holds two different housing stocks, and each one needs its own drying plan. The first 24 to 48 hours matter most, because material dried in that window will in most cases not grow mold. So the assessment comes first and it moves fast. Older homes in the Arcade Mill village and Manchester Mill village sit on brick piers that were later filled in. A closed crawl space holds damp air and slows a fan down. Newer homes out at Riverwalk are a different job, and no record says what they sit on. We read the structure with meters instead of guessing.
Response
The call. Any hour, any day.
Assessment
What's wet, how far it traveled, what it will take.
Mitigation & Containment
Stop the spread before it becomes a bigger loss.
Cleaning & Drying
Extraction and structural drying.
Restoration & Repairs
Put the building back.
Documented at every step
Every job builds the file your insurance company needs, and you keep a copy of all of it. We schedule the adjuster's walkthrough and hand your carrier the complete package. You stay posted as the claim moves:
- Thermal imaging
- Moisture graphs
- Moisture mapping
- Daily drying logs
- Video documentation
- Xactimate estimates
- Equipment monitoring
- RH and GPP monitoring
- Moisture content readings
- Before, during and after photos
- Category and Class documentation
- Insurance documentation packages
Step one is a phone call.
Service areas
Areas we cover for water removal near Rock Hill, SC
25 cities across North and South Carolina, worked out of three offices. A crew can be on the road at any hour.
Those 25 cities sit inside 6 counties: Mecklenburg, Gaston, Union and Cabarrus in North Carolina, plus York and Lancaster in South Carolina.
ZIP codes we cover in Rock Hill
- 29730
- 29732
- 29733
The owners
Meet the owners of 24-7 AquaDry
Dan and Dan have owned 24-7 AquaDry together since 2014. Rock Hill is one of 25 cities they cover across North and South Carolina.
Dan DiPrima
Trained in applied structural drying, mold remediation and fire damage restoration, and holds IICRC, IOT Mold Level 2 and Xactimate certifications. He has run losses in hospitals, schools and shopping centers.
Dan DiPrima on LinkedIn
Dan Friedman
Co-founded the company in 2014 and is its president. He studied at Johnson & Wales University and works out of the Fort Mill office, the largest of the three.
Dan Friedman on LinkedIn
Free estimate
Get a free water damage
estimate in Rock Hill, SC
Send us the details and we will call you back. This works at 2am when you would rather not talk on the phone.
- On site in 60 minutesFrom your call to our arrival.
- Available 24/7Someone answers, any hour.
- Free estimateNo obligation, no pressure.
In an emergency, calling is faster.Call (704) 912-4001
FAQ
Water damage restoration in Rock Hill: common questions
Do you cover Rock Hill?
Yes. Rock Hill is one of 25 cities we cover across the Charlotte metro and into South Carolina, worked out of offices in Waxhaw, Fort Mill, Charlotte.
What is your process for water damage restoration in Rock Hill?
Five steps, in the same order every time. We take the call, find what is wet, contain it, extract the water and dry the structure, then repair the damage. The assessment changes most in Rock Hill. Houses in Old Town and the mill villages sit on brick or brick piers, and many of those piers were later filled in. That turns the crawl space into the job. Newer homes near Riverwalk have no published foundation record, so we check them with a meter.
How much does water damage restoration cost in Rock Hill?
It depends on how much water there is, how far it travelled and what it soaked. That is why the estimate is free. We come out, walk the property with you and price the work before you commit to anything. Most of our jobs are paid by the homeowner's insurance. We write our estimates in Xactimate, the same software adjusters use, so the numbers line up the first time.
What causes most water damage in Rock Hill homes?
Four causes, and they rotate through the year. Burst pipes in a winter freeze, hail damage in spring, flash flooding in summer and high river water in autumn. Winter does more here than people expect: York County averages 2.26 winter weather days a year against 1.03 for South Carolina. Summer brings the 26 flash floods on the county record. In autumn the Catawba runs high, and it crested at 24.52 feet on 29 September 2024. Rock Hill is still a low flood-risk city by the national measures. The state plan lists one repetitive loss property here against 3,738 statewide.
What should I do before our crew gets there?
Shut the water off at the main if you can reach it, and cut the power to any room holding standing water. Photograph everything before you move it, because your insurance company will want those pictures. Lift what you can onto a dry floor. Stay out of standing water while the power is still on, and we will talk you through the rest on the phone.
Do you handle the repairs, or only the drying?
Both. We are licensed general contractors in South Carolina, so we do the water work and the rebuild that follows it: drywall, flooring, paint and cabinets. That is one company and one number for the whole job, from the first emergency call through to the last coat of paint.
How quickly do I need to act?
Quickly. Water-damaged materials dried within 24 to 48 hours will in most cases not grow mold. That window starts the moment the water arrives, not the moment you notice it.
Will my insurance cover it?
Most homeowners policies cover sudden and accidental water damage and exclude damage from a lack of proper maintenance. Flooding is usually excluded from a standard policy and covered by separate flood insurance, and your carrier is who confirms it. We bill most carriers directly for the restoration work.
Is the estimate really free?
Yes. We come out and walk the property with you, and we show you what the water did and what it will cost to fix. That visit is free and there is no obligation.