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Emergency Water Damage Restoration in Pineville, NC
Do you need water damage restoration in Pineville? We handle emergency water cleanup, flood cleanup and structural drying across North Carolina and the Charlotte metro.
- Free estimates, no upfront costs
- We answer 24/7, on site within 60 minutes
- We work with all insurance companies
Why us
Why Pineville homeowners choose us for water damage restoration
We arrive within 60 minutes
We are on the road as soon as you call, any hour of the day. One of our three offices is in Fort Mill, about 2 miles from Pineville, so we reach most homes fast. Water spreads by the minute. The sooner we start pulling it out, the less floor and drywall you lose.
Free estimates, no obligation
We come out and walk the property with you. We show you exactly what the water did and what it will cost to fix. The visit is free and you are under no obligation. Nothing starts until you tell us to go ahead.
IICRC certified, licensed in North Carolina
We are an IICRC certified firm, which is the industry standard for restoration work. The certification is held by the company and the number is public, so you can look it up rather than take our word for it. We are also licensed general contractors in North Carolina, so the same licenses cover the drying and the rebuild that comes after it.
We've been serving Pineville since 2014
The costliest flood on this record is an autumn one. A flash flood on 12 November 2020 did $1.0 million in damage, and the creek gauge crested at 18.64 feet the same day. Autumn rain lands on ground that is already wet and on gutters full of leaves. We have worked those calls for years, and we check the lower units first.
We are a full service restoration company
We handle the water and the repairs. First we stop the leak, dry the building out and pull anything that cannot be saved. Then we put the rooms back together: drywall, flooring, paint and cabinets. We are licensed general contractors in both Carolinas, so one company does all of it and you only have one number to call.
- 60 minutesFrom your call to our arrivalAt your door within 60 minutes.
- Since 2014Family-owned, not a franchise
- 5.0 ★Google-rated
Insurance billing
We work with all insurance companies for water damage repair in Pineville, NC
We bill your insurer directly for water damage restoration, so the drying and the repairs are not something you front while a claim is processed. We write our estimates in Xactimate, the same software your adjuster uses. We document the damage, work with your adjuster and keep you posted, based on your policy and coverage. Where your policy and carrier allow it, the billing goes straight to them.
Direct billing subject to your policy and carrier approval.
Our services
Water Damage Restoration and other services in Pineville, NC
We offer six restoration services for homes and businesses in Pineville and across Mecklenburg County. That covers the town limits and the unincorporated county streets that share the address. We start at the first emergency call and finish with the repairs. The same crew handles the whole job, including mold removal and the rebuild once the meters read dry.
Water Damage Restoration
Extraction, structural drying and repair after flooding or burst pipes.
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Flood Cleanup
Water intrusion, wind damage and emergency securing.
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Sewage Cleanup
Category 3 water. Safe extraction, sanitizing and disposal.
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Crawl Space Water Damage
Standing water, vapor barriers and drying below the floor.
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Mold Removal
Containment, removal and moisture-source correction.
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Burst Pipe Cleanup
Supply line and frozen pipe failures, extracted and dried out.
Learn moreNot sure which one you need? Describe it and we will tell you, on (704) 912-4001.
Our customer reviews
Reviews of our water damage work in Pineville, NC
Real reviews from real jobs, in the reviewer's own words, including homeowners in Pineville and Matthews.
Restoration work is a stressful thing to hire for, so see what people say about how fast we answered, and how the job actually went.
Donald CrenshawCame in 30min for a freak accident with a water cooler. Explained everything and put my mind at ease. Very informative, 10/10.
Taylor MaxwellWhen we noticed a water stain on the ceiling, we called Dan and he was at our house within the hour. He made an assessment and had his team out same day. They were polite, professional, and efficient. Highly recommend!!
247 Aquadry recently helped with the water damage at my home in Pineville after a refrigerator leak caused damage to our floors and cabinets. They were responsive, professional, and quickly diagnosed and remediated the water damage with minimal impact to the surrounding areas.
What can I say about Dan and his team at 24/7 AquaDry other than they are ABSOLUTELY AMAZING! From our very first call, as water was pouring between our first and second levels in our home, Dan and his team were responsive, compassionate, supportive, knowledgeable, and effective.
Dan and his team were responsive, timely, friendly, and resourceful. They arrived when they said they would, provided a bid when they said they would, and completed the job within their estimated timeframe. Their professionalism and care stand out. I felt well taken care of throughout the process. I highly recommend 24/7 AquaDry!
Ernesto RodriguezDan was extremely helpful throughout the whole process helping us with water damage concerns at our property in Matthews. He was very knowledgeable, easy to work with, and took the time to explain everything clearly instead of just trying to rush through the job. You can tell he genuinely cares about helping people and doing things the right way.
What happens when you call
How our water mitigation works in Pineville, step by step
Most homes in Pineville share a wall, a ceiling or a plumbing stack with another home. That sets the first question on a job here: how far the water has already traveled from the unit that called. We run five steps every time: the call, the assessment, containment, extraction and drying, then repair. Material dried inside 24 to 48 hours will in most cases not grow mold, so the first two days set the pace. The assessment also settles the foundation. The median build year in town is 1999, so much of the stock sits on slab. The older core around Downtown Pineville is likelier to sit over a crawl space. Willow Ridge, John's Towne and Willowhurst carry Charlotte ZIP codes inside the town limits, so we confirm the jurisdiction before we scope the rebuild.
Response
The call. Any hour, any day.
Assessment
What's wet, how far it traveled, what it will take.
Mitigation & Containment
Stop the spread before it becomes a bigger loss.
Cleaning & Drying
Extraction and structural drying.
Restoration & Repairs
Put the building back.
Documented at every step
Every job builds the file your insurance company needs, and you keep a copy of all of it. We schedule the adjuster's walkthrough and hand your carrier the complete package. You stay posted as the claim moves:
- Thermal imaging
- Moisture graphs
- Moisture mapping
- Daily drying logs
- Video documentation
- Xactimate estimates
- Equipment monitoring
- RH and GPP monitoring
- Moisture content readings
- Before, during and after photos
- Category and Class documentation
- Insurance documentation packages
Step one is a phone call.
Service areas
Areas we cover for water removal near Pineville, NC
25 cities across North and South Carolina, worked out of three offices. A crew can be on the road at any hour.
Those 25 cities sit inside 6 counties: Mecklenburg, Gaston, Union and Cabarrus in North Carolina, plus York and Lancaster in South Carolina.
ZIP codes we cover in Pineville
- 28134
- 28210
- 28226
The owners
Meet the owners of 24-7 AquaDry
Dan and Dan have owned 24-7 AquaDry together since 2014. Pineville is one of 25 cities they cover across North and South Carolina.
Dan DiPrima
Trained in applied structural drying, mold remediation and fire damage restoration, and holds IICRC, IOT Mold Level 2 and Xactimate certifications. He has run losses in hospitals, schools and shopping centers.
Dan DiPrima on LinkedIn
Dan Friedman
Co-founded the company in 2014 and is its president. He studied at Johnson & Wales University and works out of the Fort Mill office, the largest of the three.
Dan Friedman on LinkedIn
Free estimate
Get a free water damage
estimate in Pineville, NC
Send us the details and we will call you back. This works at 2am when you would rather not talk on the phone.
- On site in 60 minutesFrom your call to our arrival.
- Available 24/7Someone answers, any hour.
- Free estimateNo obligation, no pressure.
In an emergency, calling is faster.Call (704) 912-4001
FAQ
Water damage restoration in Pineville: common questions
Do you cover Pineville?
Yes. Pineville is one of 25 cities we cover across the Charlotte metro and into South Carolina, worked out of offices in Waxhaw, Fort Mill, Charlotte.
What is your process for water damage restoration in Pineville?
Five steps, in the same order every time. We take the call, find what is wet, contain it, pull out the water and dry the structure, then repair the damage. Pineville adds work to the assessment. About four in ten homes here are single-family detached, so we check the units next door, above and below before the fans go in. We also confirm slab or crawl space, because the two dry on different schedules.
How much does water damage restoration cost in Pineville?
It depends on how much water there is, how far it went and what it soaked. The estimate is free and carries no obligation. We walk the property with you and price the work first. In a townhome or an apartment we document each affected unit on its own for the claim. We write our estimates in Xactimate, the same software adjusters use, and we bill your insurer directly when the policy and carrier allow it.
What causes most water damage in Pineville homes?
Storms and creeks lead the list, and they run through the whole year. Winter floods sit on this record for 25 January 2010 and 9 January 2024, and a cold snap also splits pipes. Spring rain fills Sugar Creek and Little Sugar Creek at the same time. Summer brings the highest crests, 23.04 feet in July 1997 and 20.54 feet in August 2008. The costliest event is an autumn one, a $1.0 million flash flood on 12 November 2020. Inside the buildings, shared walls and plumbing stacks carry a small leak into several units at once.
What should I do before our crew gets there?
Shut the water off at the main if you can reach it, and cut the power to any room holding standing water. Photograph everything before you move it, because your insurance company will want those pictures. Lift what you can onto a dry floor. Stay out of standing water while the power is still on, and we will talk you through the rest on the phone.
Do you handle the repairs, or only the drying?
Both. We are licensed general contractors in North Carolina, so we do the water work and the rebuild that follows it: drywall, flooring, paint and cabinets. That is one company and one number for the whole job, from the first emergency call through to the last coat of paint.
How quickly do I need to act?
Quickly. Water-damaged materials dried within 24 to 48 hours will in most cases not grow mold. That window starts the moment the water arrives, not the moment you notice it.
Will my insurance cover it?
Most homeowners policies cover sudden and accidental water damage and exclude damage from a lack of proper maintenance. Flooding is usually excluded from a standard policy and covered by separate flood insurance, and your carrier is who confirms it. We bill most carriers directly for the restoration work.
Is the estimate really free?
Yes. We come out and walk the property with you, and we show you what the water did and what it will cost to fix. That visit is free and there is no obligation.