The 24-7 AquaDry crew, arms raised in front of a wrapped response van outside the shop
  • Google5.0 Rating400+ reviews
  • Yelp4.8 Rating16 reviews

Fire Damage Restoration in Mint Hill, NC

Do you need fire damage restoration in Mint Hill? We handle emergency board-up, smoke and soot removal and full reconstruction across Mecklenburg County.

  • Free estimates, no upfront costs
  • We answer 24/7, on site within 60 minutes
  • We work with all insurance companies

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Why us

Why Mint Hill homeowners choose us for fire damage repairs and cleanup

  • We arrive within 60 minutes

    We are on the road as soon as you call, any hour of the day. After a fire the building is open to the weather and the smoke is still moving through it. Getting there fast is what keeps the second round of damage from being worse than the first.

  • We board up and secure the building

    A fire leaves broken windows, an open roof and a door anyone can walk through. We board up and tarp on the first visit, before any cleaning starts. That keeps the rain and the wind out while you talk to your insurance company.

  • Free estimates, no obligation

    We come out and walk the property with you. We show you exactly what the water did and what it will cost to fix. The visit is free and you are under no obligation. Nothing starts until you tell us to go ahead.

  • IICRC certified, licensed in North Carolina

    We are an IICRC certified firm, which is the industry standard for restoration work. The certification is held by the company and the number is public, so you can look it up rather than take our word for it. We are also licensed general contractors in North Carolina, so the same licenses cover the drying and the rebuild that comes after it.

  • We've been serving Mint Hill since 2014

    We have been doing fire and smoke restoration since 2014, and most of this town is one kind of house. Mint Hill counts 9,336 detached homes out of 10,820 units, at a median build year of 1992. That puts many of them at thirty to forty years old, with the original panel, wiring and heating gear still in place. Fires in houses that age often start inside a wall or above a ceiling. We know to look there first.

  • We are a full service restoration company

    We handle the cleanup and the repairs. First we secure the building, remove what burned and clean the soot and smoke out of what is left. Then we put the rooms back together: framing, drywall, flooring, paint and cabinets. We are licensed general contractors in both Carolinas, so one company does all of it and you only have one number to call.

Call any hour. The number reaches the people who do the work.

The exterior of a house after a structure fire, with burned siding and an opened roof
  • 60 minutesFrom your call to our arrivalAt your door within 60 minutes.
  • Since 2014Family-owned, not a franchise
  • 5.0 ★Google-rated

Insurance billing

We work with all insurance companies for fire and smoke damage in Mint Hill

  • USAA
  • AIG
  • Allstate
  • Erie Insurance
  • Farmers Insurance
  • Liberty Mutual
  • Church Mutual
  • Nationwide
  • State Farm
  • Travelers
  • USAA
  • AIG
  • Allstate
  • Erie Insurance
  • Farmers Insurance
  • Liberty Mutual
  • Church Mutual
  • Nationwide
  • State Farm
  • Travelers

If you are filing a claim, we deal with your carrier directly. We write our estimates in Xactimate, the same software adjusters use, so the numbers line up the first time. We document what burned, what the smoke reached and what the water reached, then keep you informed as the claim moves. Mint Hill is 86 percent detached houses, so a fire here is usually one building and one policy. When the fire has been inside the walls, the gap between a surface scope and an accurate one is most of the rebuild. Early evidence is what settles it. Where your policy and carrier allow it, the billing goes straight to them.

Direct billing subject to your policy and carrier approval.

Our process

Our process

24-7 AquaDry is family owned, not a franchise, and not a name off an insurance company's vendor list. You hire us, so we work for you. The estimate is free, we bill your carrier directly for the restoration work, and the paperwork is not one more thing you are holding. Here is the sequence the work runs in, so you know what is happening and when.

We follow one order on every fire job, and it starts with making the building safe. Then we assess what burned, take out what cannot be saved, clean the soot and the odor, and rebuild the rooms. How far we open up is the part that varies.

In Mint Hill that comes down to age. A house from the early 1990s looks modern, but the wiring and the heating equipment are decades into service. So the assessment reaches inside the walls and ceilings rather than stopping at the burned room. The town also holds 126 manufactured homes. Those get a different read: smaller air volume, different materials, and a different line between cleaning and replacing.

  1. Response

    The call. Any hour, any day.

  2. Assessment

    What's wet, how far it traveled, what it will take.

  3. Mitigation & Containment

    Stop the spread before it becomes a bigger loss.

  4. Cleaning & Drying

    Extraction and structural drying.

  5. Restoration & Repairs

    Put the building back.

Documented at every step

Every job builds the file your insurance company needs, and you keep a copy of all of it. We schedule the adjuster's walkthrough and hand your carrier the complete package. You stay posted as the claim moves:

AquaDry technician holding a thermal imaging camera showing a live moisture readout
Thermal imaging on a live job
FLIR thermal camera held against an opened wall cavity with exposed studs and pipework
Tracing moisture inside the wall
FLIR thermal camera scanning the ceiling line of a finished room
Scanning a finished room before sign-off
  • Thermal imaging
  • Moisture graphs
  • Moisture mapping
  • Daily drying logs
  • Video documentation
  • Xactimate estimates
  • Equipment monitoring
  • RH and GPP monitoring
  • Moisture content readings
  • Before, during and after photos
  • Category and Class documentation
  • Insurance documentation packages

Reviews

Our reviews

Real reviews from real jobs, in the reviewer's own words, including homeowners in Pineville and Matthews.

Restoration work is a stressful thing to hire for, so see what people say about how fast we answered, and how the job actually went.

Donald Crenshaw
Came in 30min for a freak accident with a water cooler. Explained everything and put my mind at ease. Very informative, 10/10.
Waxhaw·
Taylor Maxwell
When we noticed a water stain on the ceiling, we called Dan and he was at our house within the hour. He made an assessment and had his team out same day. They were polite, professional, and efficient. Highly recommend!!
Waxhaw·
Sam Doron
247 Aquadry recently helped with the water damage at my home in Pineville after a refrigerator leak caused damage to our floors and cabinets. They were responsive, professional, and quickly diagnosed and remediated the water damage with minimal impact to the surrounding areas.
Pineville·
Sarah C.
What can I say about Dan and his team at 24/7 AquaDry other than they are ABSOLUTELY AMAZING! From our very first call, as water was pouring between our first and second levels in our home, Dan and his team were responsive, compassionate, supportive, knowledgeable, and effective.
Waxhaw·
Michelle B.
Dan and his team were responsive, timely, friendly, and resourceful. They arrived when they said they would, provided a bid when they said they would, and completed the job within their estimated timeframe. Their professionalism and care stand out. I felt well taken care of throughout the process. I highly recommend 24/7 AquaDry!
Waxhaw·
Ernesto Rodriguez
Dan was extremely helpful throughout the whole process helping us with water damage concerns at our property in Matthews. He was very knowledgeable, easy to work with, and took the time to explain everything clearly instead of just trying to rush through the job. You can tell he genuinely cares about helping people and doing things the right way.
Matthews·

Water damage as well as fire? Suppression water is part of most fire losses, and it is the same crew. Water damage restoration in Mint Hill.

Service areas

Cities we handle fire damage restoration near Mint Hill, NC

25 cities across North and South Carolina, worked out of three offices. A crew can be on the road at any hour.

Those 25 cities sit inside 6 counties: Mecklenburg, Gaston, Union and Cabarrus in North Carolina, plus York and Lancaster in South Carolina.

Charlotte office

9625 David Taylor Dr #104

Charlotte, NC 28262

(704) 612-0087

Get directions

ZIP codes we cover in Mint Hill

  • 28227

Free estimate

Get a free fire damage restoration
estimate in Mint Hill

Send us the details and we will call you back. This works at 2am when you would rather not talk on the phone.

  • On site in 60 minutesFrom your call to our arrival.
  • Available 24/7Someone answers, any hour.
  • Free estimateNo obligation, no pressure.

In an emergency, calling is faster.Call (704) 912-4001

Questions

Fire damage restoration in Mint Hill: common questions

What is your process for fire damage restoration in Mint Hill?

Five steps, in the same order every time. We secure the building and assess what burned and how far the smoke went. Then we remove what cannot be saved, clean the soot and odor, and rebuild the rooms. The assessment is the step that changes most in Mint Hill. At a median build year of 1992 the walls and ceilings get opened up. A fire in a house that age often starts inside them.

How much does fire damage restoration cost in Mint Hill?

It depends on how much burned, how far the smoke traveled and how much has to be replaced, which is why the estimate is free. We walk the property with you and price the work before you commit to anything. We write our estimates in Xactimate, the same software adjusters use, so the numbers line up the first time. A fire that reached inside the structure costs more than one held to a countertop, and the assessment is what tells the two apart.

Does smoke damage spread beyond the burned room?

Yes, and further than most people expect. Smoke follows the same paths air does, into wall cavities, up through gaps in the ceiling and along the ducts. A fire held to one room routinely leaves odor and soot in rooms the flames never touched. With 9,336 of Mint Hill's homes detached, the smoke stays inside your own building, and it still reaches most of it.

Will my insurance cover fire and smoke damage?

Standard homeowner policies generally cover sudden and accidental damage, and a fire is the clearest example there is. What your policy actually pays is decided by your carrier and their adjuster, never by us. What we control is the file they decide on. We photograph what burned, how far the smoke travelled and what the suppression water reached. All of it is recorded before anything is moved.

We answer 24/7.