The 24-7 AquaDry crew, arms raised in front of a wrapped response van outside the shop
  • Google5.0 Rating400+ reviews
  • Yelp4.8 Rating16 reviews

Emergency Water Damage Restoration in Paw Creek, NC

Do you need water damage restoration in Paw Creek? We handle emergency water cleanup, flood cleanup and structural drying across North Carolina and the Charlotte metro.

  • Free estimates, no upfront costs
  • We answer 24/7, on site within 60 minutes
  • We work with all insurance companies

We'll text a link to your phone. Show us the damage on video and we'll estimate from it.

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Why us

Why Paw Creek homeowners choose us for water damage restoration

  • We arrive within 60 minutes

    We are on the road as soon as you call, any hour of the day. One of our three offices is in Charlotte, about 14 miles from Paw Creek, so we reach most homes fast. Water spreads by the minute. The sooner we start pulling it out, the less floor and drywall you lose.

  • Free estimates, no obligation

    We come out and walk the property with you. We show you exactly what the water did and what it will cost to fix. The visit is free and you are under no obligation. Nothing starts until you tell us to go ahead.

  • IICRC certified, licensed in North Carolina

    We are an IICRC certified firm, which is the industry standard for restoration work. The certification is held by the company and the number is public, so you can look it up rather than take our word for it. We are also licensed general contractors in North Carolina, so the same licenses cover the drying and the rebuild that comes after it.

  • We've been serving Paw Creek since 2014

    Autumn is hurricane season, and the worst flooding on this record came from one storm. The federal record logs a flash flood in the Mountain Island Lake area at 2 a.m. on 27 September 2024, during Helene. More than a hundred homes below the dam took on water, and the damage came to $25.0 million. We treat a tropical rain forecast as a real risk.

  • We are a full service restoration company

    We handle the water and the repairs. First we stop the leak, dry the building out and pull anything that cannot be saved. Then we put the rooms back together: drywall, flooring, paint and cabinets. We are licensed general contractors in both Carolinas, so one company does all of it and you only have one number to call.

A 24-7 AquaDry box truck parked on a residential driveway with a company yard sign at the kerb
  • 60 minutesFrom your call to our arrivalAt your door within 60 minutes.
  • Since 2014Family-owned, not a franchise
  • 5.0 ★Google-rated

Insurance billing

We work with all insurance companies for water damage repair in Paw Creek, NC

  • USAA
  • AIG
  • Allstate
  • Erie Insurance
  • Farmers Insurance
  • Liberty Mutual
  • Church Mutual
  • Nationwide
  • State Farm
  • Travelers
  • USAA
  • AIG
  • Allstate
  • Erie Insurance
  • Farmers Insurance
  • Liberty Mutual
  • Church Mutual
  • Nationwide
  • State Farm
  • Travelers

We bill your insurer directly for water damage restoration, so the drying and the repairs are not something you front while a claim is processed. We write our estimates in Xactimate, the same software your adjuster uses. We document the damage, work with your adjuster and keep you posted, based on your policy and coverage. Where your policy and carrier allow it, the billing goes straight to them.

Direct billing subject to your policy and carrier approval.

Our services

Water Damage Restoration and other services in Paw Creek, NC

We offer six restoration services for homes and businesses in Paw Creek and across Mecklenburg County. Houses on a 28214 address and shops along the Brookshire Boulevard corridor reach the same emergency line. We start at the first call and finish with the repairs, including mold removal and the rebuild once the building is dry.

Not sure which one you need? Describe it and we will tell you, on (704) 912-4001.

Our customer reviews

Reviews of our water damage work in Paw Creek, NC

Real reviews from real jobs, in the reviewer's own words, including homeowners in Pineville and Matthews.

Restoration work is a stressful thing to hire for, so see what people say about how fast we answered, and how the job actually went.

Donald Crenshaw
Came in 30min for a freak accident with a water cooler. Explained everything and put my mind at ease. Very informative, 10/10.
Taylor Maxwell
When we noticed a water stain on the ceiling, we called Dan and he was at our house within the hour. He made an assessment and had his team out same day. They were polite, professional, and efficient. Highly recommend!!
Sam Doron
247 Aquadry recently helped with the water damage at my home in Pineville after a refrigerator leak caused damage to our floors and cabinets. They were responsive, professional, and quickly diagnosed and remediated the water damage with minimal impact to the surrounding areas.
Sarah C.
What can I say about Dan and his team at 24/7 AquaDry other than they are ABSOLUTELY AMAZING! From our very first call, as water was pouring between our first and second levels in our home, Dan and his team were responsive, compassionate, supportive, knowledgeable, and effective.
Michelle B.
Dan and his team were responsive, timely, friendly, and resourceful. They arrived when they said they would, provided a bid when they said they would, and completed the job within their estimated timeframe. Their professionalism and care stand out. I felt well taken care of throughout the process. I highly recommend 24/7 AquaDry!
Ernesto Rodriguez
Dan was extremely helpful throughout the whole process helping us with water damage concerns at our property in Matthews. He was very knowledgeable, easy to work with, and took the time to explain everything clearly instead of just trying to rush through the job. You can tell he genuinely cares about helping people and doing things the right way.

What happens when you call

How our water mitigation works in Paw Creek, step by step

Three creeks and a lake are gauged around Paw Creek, so storm water here often comes in from outside the house. We run five steps on every job: the call, the assessment, containment, extraction and drying, then repair. Material dried inside 24 to 48 hours will in most cases not grow mold, so the first two days matter most. The assessment is the step that changes here. The ZIP 28214 figures cover much more ground than Paw Creek, and even at that scale the stock splits hard. About half of those homes went up in 2000 or later, and a quarter of them before 1980. Nothing published says whether a house here sits on a slab or over a crawl space. From the Rozzelles Ferry Road corridor across to Thrift, we read each building with a meter before the drying plan is written.

  1. Response

    The call. Any hour, any day.

  2. Assessment

    What's wet, how far it traveled, what it will take.

  3. Mitigation & Containment

    Stop the spread before it becomes a bigger loss.

  4. Cleaning & Drying

    Extraction and structural drying.

  5. Restoration & Repairs

    Put the building back.

Documented at every step

Every job builds the file your insurance company needs, and you keep a copy of all of it. We schedule the adjuster's walkthrough and hand your carrier the complete package. You stay posted as the claim moves:

AquaDry technician holding a thermal imaging camera showing a live moisture readout
Thermal imaging on a live job
FLIR thermal camera held against an opened wall cavity with exposed studs and pipework
Tracing moisture inside the wall
FLIR thermal camera scanning the ceiling line of a finished room
Scanning a finished room before sign-off
  • Thermal imaging
  • Moisture graphs
  • Moisture mapping
  • Daily drying logs
  • Video documentation
  • Xactimate estimates
  • Equipment monitoring
  • RH and GPP monitoring
  • Moisture content readings
  • Before, during and after photos
  • Category and Class documentation
  • Insurance documentation packages

Service areas

Areas we cover for water removal near Paw Creek, NC

25 cities across North and South Carolina, worked out of three offices. A crew can be on the road at any hour.

Those 25 cities sit inside 6 counties: Mecklenburg, Gaston, Union and Cabarrus in North Carolina, plus York and Lancaster in South Carolina.

Charlotte office

9625 David Taylor Dr #104

Charlotte, NC 28262

(704) 612-0087

Get directions

ZIP codes we cover in Paw Creek

  • 28214

The owners

Meet the owners of 24-7 AquaDry

Dan and Dan have owned 24-7 AquaDry together since 2014. Paw Creek is one of 25 cities they cover across North and South Carolina.

  • Dan DiPrima, Co-owner of 24-7 AquaDry

    Dan DiPrima

    Trained in applied structural drying, mold remediation and fire damage restoration, and holds IICRC, IOT Mold Level 2 and Xactimate certifications. He has run losses in hospitals, schools and shopping centers.

    Dan DiPrima on LinkedIn
  • Dan Friedman, President and co-founder of 24-7 AquaDry

    Dan Friedman

    Co-founded the company in 2014 and is its president. He studied at Johnson & Wales University and works out of the Fort Mill office, the largest of the three.

    Dan Friedman on LinkedIn

Free estimate

Get a free water damage
estimate in Paw Creek, NC

Send us the details and we will call you back. This works at 2am when you would rather not talk on the phone.

  • On site in 60 minutesFrom your call to our arrival.
  • Available 24/7Someone answers, any hour.
  • Free estimateNo obligation, no pressure.

In an emergency, calling is faster.Call (704) 912-4001

FAQ

Water damage restoration in Paw Creek: common questions

Do you cover Paw Creek?

Yes. Paw Creek is one of 25 cities we cover across the Charlotte metro and into South Carolina, worked out of offices in Waxhaw, Fort Mill, Charlotte.

Call (704) 912-4001

What is your process for water damage restoration in Paw Creek?

Five steps, in the same order every time. We take the call, find what is wet, contain it, pull out the water and dry the structure, then repair the damage. The assessment changes most in Paw Creek. Water here often arrives from outside, off Long Creek, Gum Branch or a heavy storm on paved ground. So we find the entry point first, then confirm whether the house sits on a slab or over a crawl space.

How much does water damage restoration cost in Paw Creek?

It depends on how much water there is, how far it went and what it soaked. The estimate is free and you are under no obligation. We walk the property with you and price the work before you decide. We write our estimates in Xactimate, the same software adjusters use, and we bill your insurer directly when the policy and carrier allow it.

What causes most water damage in Paw Creek homes?

Storm water leads the list, and the pattern runs through the whole year. A winter freeze splits supply lines that run outside the heated part of the house. Spring rain sheds off pavement along the Mount Holly Road and Freedom Drive corridor and backs up against foundations. Summer hits hardest: on 8 August 2024, Long Creek crested at 12.87 feet and Gum Branch at 9.08 feet. Autumn brings tropical storms, and Helene flooded more than a hundred homes below the Mountain Island Lake dam on 27 September 2024. Burst pipes and failed water heaters turn up in every month.

What should I do before our crew gets there?

Shut the water off at the main if you can reach it, and cut the power to any room holding standing water. Photograph everything before you move it, because your insurance company will want those pictures. Lift what you can onto a dry floor. Stay out of standing water while the power is still on, and we will talk you through the rest on the phone.

Do you handle the repairs, or only the drying?

Both. We are licensed general contractors in North Carolina, so we do the water work and the rebuild that follows it: drywall, flooring, paint and cabinets. That is one company and one number for the whole job, from the first emergency call through to the last coat of paint.

How quickly do I need to act?

Quickly. Water-damaged materials dried within 24 to 48 hours will in most cases not grow mold. That window starts the moment the water arrives, not the moment you notice it.

Will my insurance cover it?

Most homeowners policies cover sudden and accidental water damage and exclude damage from a lack of proper maintenance. Flooding is usually excluded from a standard policy and covered by separate flood insurance, and your carrier is who confirms it. We bill most carriers directly for the restoration work.

Is the estimate really free?

Yes. We come out and walk the property with you, and we show you what the water did and what it will cost to fix. That visit is free and there is no obligation.

Get a free estimate

We answer 24/7.