The 24-7 AquaDry crew, arms raised in front of a wrapped response van outside the shop
  • Google5.0 Rating400+ reviews
  • Yelp4.8 Rating16 reviews

Fire Damage Restoration in Wesley Chapel, NC

Do you need fire damage restoration in Wesley Chapel? We handle emergency board-up, smoke and soot removal and full reconstruction across Union County.

  • Free estimates, no upfront costs
  • We answer 24/7, on site within 60 minutes
  • We work with all insurance companies

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Why us

Why Wesley Chapel homeowners choose us for fire damage repairs and cleanup

  • We arrive within 60 minutes

    We are on the road as soon as you call, any hour of the day. After a fire the building is open to the weather and the smoke is still moving through it. Getting there fast is what keeps the second round of damage from being worse than the first.

  • We board up and secure the building

    A fire leaves broken windows, an open roof and a door anyone can walk through. We board up and tarp on the first visit, before any cleaning starts. That keeps the rain and the wind out while you talk to your insurance company.

  • Free estimates, no obligation

    We come out and walk the property with you. We show you exactly what the water did and what it will cost to fix. The visit is free and you are under no obligation. Nothing starts until you tell us to go ahead.

  • IICRC certified, licensed in North Carolina

    We are an IICRC certified firm, which is the industry standard for restoration work. The certification is held by the company and the number is public, so you can look it up rather than take our word for it. We are also licensed general contractors in North Carolina, so the same licenses cover the drying and the rebuild that comes after it.

  • We've been serving Wesley Chapel since 2014

    We have been restoring fire and smoke damage since 2014, and this village is one kind of building almost all the way through. Wesley Chapel counts 3,085 detached houses out of 3,200 units, and every unit the census records sits in a building of one or two units. The median build year is 2004, so the wiring is largely current and the floor plans are open. In houses like that the smoke moves through the ducts and the open space rather than across a shared wall. We know that pattern and check the whole run of connected rooms.

  • We are a full service restoration company

    We handle the cleanup and the repairs. First we secure the building, remove what burned and clean the soot and smoke out of what is left. Then we put the rooms back together: framing, drywall, flooring, paint and cabinets. We are licensed general contractors in both Carolinas, so one company does all of it and you only have one number to call.

Call any hour. The number reaches the people who do the work.

The exterior of a house after a structure fire, with burned siding and an opened roof
  • 60 minutesFrom your call to our arrivalAt your door within 60 minutes.
  • Since 2014Family-owned, not a franchise
  • 5.0 ★Google-rated

Insurance billing

We work with all insurance companies for fire and smoke damage in Wesley Chapel

  • USAA
  • AIG
  • Allstate
  • Erie Insurance
  • Farmers Insurance
  • Liberty Mutual
  • Church Mutual
  • Nationwide
  • State Farm
  • Travelers
  • USAA
  • AIG
  • Allstate
  • Erie Insurance
  • Farmers Insurance
  • Liberty Mutual
  • Church Mutual
  • Nationwide
  • State Farm
  • Travelers

If you are filing a claim, we deal with your carrier directly. We write our estimates in Xactimate, the same software adjusters use, so the numbers line up the first time. We document what burned, what the smoke reached and what the water reached, then keep you informed as the claim moves. Almost every home in Wesley Chapel is a detached house. A fire here is usually one building and one policy, which makes for a cleaner claim. The settlement still rests on what was recorded before the cleaning started. Where your policy and carrier allow it, the billing goes straight to them.

Direct billing subject to your policy and carrier approval.

Our process

Our process

24-7 AquaDry is family owned, not a franchise, and not a name off an insurance company's vendor list. You hire us, so we work for you. The estimate is free, we bill your carrier directly for the restoration work, and the paperwork is not one more thing you are holding. Here is the sequence the work runs in, so you know what is happening and when.

A fire job starts with securing the building and ends with the rooms rebuilt. In between we assess what burned, take out what cannot be saved, and clean the soot and the odor out of what is left. The assessment sets everything that follows.

In Wesley Chapel it follows the air. The median build year is 2004, so the structure is usually sound. The question is distribution: open plans and a central HVAC system that will have carried smoke everywhere if it was running. Water from the fire hoses spreads thin over a wide floor here rather than collecting in one place. It gets read with meters on the first visit instead of judged by eye.

  1. Response

    The call. Any hour, any day.

  2. Assessment

    What's wet, how far it traveled, what it will take.

  3. Mitigation & Containment

    Stop the spread before it becomes a bigger loss.

  4. Cleaning & Drying

    Extraction and structural drying.

  5. Restoration & Repairs

    Put the building back.

Documented at every step

Every job builds the file your insurance company needs, and you keep a copy of all of it. We schedule the adjuster's walkthrough and hand your carrier the complete package. You stay posted as the claim moves:

AquaDry technician holding a thermal imaging camera showing a live moisture readout
Thermal imaging on a live job
FLIR thermal camera held against an opened wall cavity with exposed studs and pipework
Tracing moisture inside the wall
FLIR thermal camera scanning the ceiling line of a finished room
Scanning a finished room before sign-off
  • Thermal imaging
  • Moisture graphs
  • Moisture mapping
  • Daily drying logs
  • Video documentation
  • Xactimate estimates
  • Equipment monitoring
  • RH and GPP monitoring
  • Moisture content readings
  • Before, during and after photos
  • Category and Class documentation
  • Insurance documentation packages

Reviews

Our reviews

Real reviews from real jobs, in the reviewer's own words, including homeowners in Pineville and Matthews.

Restoration work is a stressful thing to hire for, so see what people say about how fast we answered, and how the job actually went.

Donald Crenshaw
Came in 30min for a freak accident with a water cooler. Explained everything and put my mind at ease. Very informative, 10/10.
Waxhaw·
Taylor Maxwell
When we noticed a water stain on the ceiling, we called Dan and he was at our house within the hour. He made an assessment and had his team out same day. They were polite, professional, and efficient. Highly recommend!!
Waxhaw·
Sam Doron
247 Aquadry recently helped with the water damage at my home in Pineville after a refrigerator leak caused damage to our floors and cabinets. They were responsive, professional, and quickly diagnosed and remediated the water damage with minimal impact to the surrounding areas.
Pineville·
Sarah C.
What can I say about Dan and his team at 24/7 AquaDry other than they are ABSOLUTELY AMAZING! From our very first call, as water was pouring between our first and second levels in our home, Dan and his team were responsive, compassionate, supportive, knowledgeable, and effective.
Waxhaw·
Michelle B.
Dan and his team were responsive, timely, friendly, and resourceful. They arrived when they said they would, provided a bid when they said they would, and completed the job within their estimated timeframe. Their professionalism and care stand out. I felt well taken care of throughout the process. I highly recommend 24/7 AquaDry!
Waxhaw·
Ernesto Rodriguez
Dan was extremely helpful throughout the whole process helping us with water damage concerns at our property in Matthews. He was very knowledgeable, easy to work with, and took the time to explain everything clearly instead of just trying to rush through the job. You can tell he genuinely cares about helping people and doing things the right way.
Matthews·

Water damage as well as fire? Suppression water is part of most fire losses, and it is the same crew. Water damage restoration in Wesley Chapel.

Service areas

Cities we handle fire damage restoration near Wesley Chapel, NC

25 cities across North and South Carolina, worked out of three offices. A crew can be on the road at any hour.

Those 25 cities sit inside 6 counties: Mecklenburg, Gaston, Union and Cabarrus in North Carolina, plus York and Lancaster in South Carolina.

Waxhaw office

1507 Providence Rd S

Waxhaw, NC 28173

(704) 912-4001

Get directions

ZIP codes we cover in Wesley Chapel

  • 28104
  • 28173
  • 28110
  • 28079
  • 28108

Free estimate

Get a free fire damage restoration
estimate in Wesley Chapel

Send us the details and we will call you back. This works at 2am when you would rather not talk on the phone.

  • On site in 60 minutesFrom your call to our arrival.
  • Available 24/7Someone answers, any hour.
  • Free estimateNo obligation, no pressure.

In an emergency, calling is faster.Call (704) 912-4001

Questions

Fire damage restoration in Wesley Chapel: common questions

What is your process for fire damage restoration in Wesley Chapel?

Five steps, in the same order every time. We secure the building, assess what burned and how far the smoke went, remove what cannot be saved, clean the soot and odor, then rebuild. In Wesley Chapel the assessment follows the air. Most homes here date from the 2000s with open plans and central HVAC. The smoke check runs through the connected rooms and the duct runs.

How much does fire damage restoration cost in Wesley Chapel?

It depends on how much burned, how far the smoke went and how much has to be replaced, which is why the estimate is free. We walk the property with you and price the work before you commit to anything. We write our estimates in Xactimate, the same software adjusters use, so the numbers line up the first time. With one building and one policy the claim tends to move without a second adjuster in it.

Does smoke damage spread beyond the burned room?

Yes, and in an open-plan house it goes almost everywhere. Smoke follows air, so it moves through connected rooms, into wall cavities and along the ducts. If the HVAC was running it will have carried soot and odor into rooms the flames never reached. Most Wesley Chapel homes are post-2000 and open inside, so the assessment covers the whole floor rather than the burned room.

Will my insurance cover fire and smoke damage?

Standard homeowner policies generally cover sudden and accidental damage, and a fire is the clearest example there is. What your policy actually pays is decided by your carrier and their adjuster, never by us. What we control is the file they decide on. We photograph what burned, how far the smoke travelled and what the suppression water reached. All of it is recorded before anything is moved.

We answer 24/7.