The 24-7 AquaDry crew, arms raised in front of a wrapped response van outside the shop
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  • Yelp4.8 Rating16 reviews

Fire Damage Restoration in Lancaster, SC

Do you need fire damage restoration in Lancaster? We handle emergency board-up, soot and odor removal and the rebuild afterwards, across Lancaster County, South Carolina.

  • Free estimates, no upfront costs
  • We answer 24/7, on site within 60 minutes
  • We work with all insurance companies

We'll text a link to your phone. Show us the damage on video and we'll estimate from it.

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Why us

Why Lancaster homeowners choose us for fire damage repairs and cleanup

  • We arrive within 60 minutes

    We are on the road as soon as you call, any hour of the day. After a fire the building is open to the weather and the smoke is still moving through it. Getting there fast is what keeps the second round of damage from being worse than the first.

  • We board up and secure the building

    A fire leaves broken windows, an open roof and a door anyone can walk through. We board up and tarp on the first visit, before any cleaning starts. That keeps the rain and the wind out while you talk to your insurance company.

  • Free estimates, no obligation

    We come out and walk the property with you. We show you exactly what the water did and what it will cost to fix. The visit is free and you are under no obligation. Nothing starts until you tell us to go ahead.

  • IICRC certified, licensed in South Carolina

    We are an IICRC certified firm, which is the industry standard for restoration work. The certification is held by the company and the number is public, so you can look it up rather than take our word for it. We are also licensed general contractors in South Carolina, so the same licenses cover the drying and the rebuild that comes after it.

  • We've been serving Lancaster since 2014

    Lancaster has the oldest housing stock in our service area. The median build year is 1972, and 432 homes date to 1939 or earlier, most of them near downtown and the old mill. Age changes a fire more than size does, because older walls let heat and smoke travel further inside the structure. We have worked on fires in homes of that era for years. So we check inside the walls and above the ceilings as well as the room that burned.

  • We are a full service restoration company

    We handle the cleanup and the repairs. First we secure the building, remove what burned and clean the soot and smoke out of what is left. Then we put the rooms back together: framing, drywall, flooring, paint and cabinets. We are licensed general contractors in both Carolinas, so one company does all of it and you only have one number to call.

Call any hour. The number reaches the people who do the work.

The exterior of a house after a structure fire, with burned siding and an opened roof
  • 60 minutesFrom your call to our arrivalAt your door within 60 minutes.
  • Since 2014Family-owned, not a franchise
  • 5.0 ★Google-rated

Insurance billing

We work with all insurance companies for fire and smoke damage in Lancaster

  • USAA
  • AIG
  • Allstate
  • Erie Insurance
  • Farmers Insurance
  • Liberty Mutual
  • Church Mutual
  • Nationwide
  • State Farm
  • Travelers
  • USAA
  • AIG
  • Allstate
  • Erie Insurance
  • Farmers Insurance
  • Liberty Mutual
  • Church Mutual
  • Nationwide
  • State Farm
  • Travelers

We write our estimates in Xactimate, the same software your adjuster uses, so the numbers line up the first time. Older homes tend to produce the claims where the scope gets argued. A fire that started inside a wall damages more than a photo of the room shows, and the file has to make that visible. We record what burned, what the smoke reached and what the water reached, and we keep you posted as the claim moves. Where your policy and carrier allow it, the billing goes straight to them.

Direct billing subject to your policy and carrier approval.

Our process

Our process

24-7 AquaDry is family owned, not a franchise, and not a name off an insurance company's vendor list. You hire us, so we work for you. The estimate is free, we bill your carrier directly for the restoration work, and the paperwork is not one more thing you are holding. Here is the sequence the work runs in, so you know what is happening and when.

A median build year of 1972 makes Lancaster the oldest housing stock in the area. The steps still run in the same order. We secure the building, work out what burned and how far the smoke and the water went, then clean the soot and treat the odor. Drying and the rebuild come after that.

The assessment goes deeper here. NFPA finds that 29% of home electrical fires start inside a wall or a ceiling rather than in a room. Homes of this age are where that shows up. Plaster over lath is common in the pre-war stock, and plaster holds water behind a surface that can look dry. So the drying plan gets written alongside the fire work rather than after it.

  1. Response

    The call. Any hour, any day.

  2. Assessment

    What's wet, how far it traveled, what it will take.

  3. Mitigation & Containment

    Stop the spread before it becomes a bigger loss.

  4. Cleaning & Drying

    Extraction and structural drying.

  5. Restoration & Repairs

    Put the building back.

Documented at every step

Every job builds the file your insurance company needs, and you keep a copy of all of it. We schedule the adjuster's walkthrough and hand your carrier the complete package. You stay posted as the claim moves:

AquaDry technician holding a thermal imaging camera showing a live moisture readout
Thermal imaging on a live job
FLIR thermal camera held against an opened wall cavity with exposed studs and pipework
Tracing moisture inside the wall
FLIR thermal camera scanning the ceiling line of a finished room
Scanning a finished room before sign-off
  • Thermal imaging
  • Moisture graphs
  • Moisture mapping
  • Daily drying logs
  • Video documentation
  • Xactimate estimates
  • Equipment monitoring
  • RH and GPP monitoring
  • Moisture content readings
  • Before, during and after photos
  • Category and Class documentation
  • Insurance documentation packages

Reviews

Our reviews

Real reviews from real jobs, in the reviewer's own words, including homeowners in Pineville and Matthews.

Restoration work is a stressful thing to hire for, so see what people say about how fast we answered, and how the job actually went.

Donald Crenshaw
Came in 30min for a freak accident with a water cooler. Explained everything and put my mind at ease. Very informative, 10/10.
Waxhaw·
Taylor Maxwell
When we noticed a water stain on the ceiling, we called Dan and he was at our house within the hour. He made an assessment and had his team out same day. They were polite, professional, and efficient. Highly recommend!!
Waxhaw·
Sam Doron
247 Aquadry recently helped with the water damage at my home in Pineville after a refrigerator leak caused damage to our floors and cabinets. They were responsive, professional, and quickly diagnosed and remediated the water damage with minimal impact to the surrounding areas.
Pineville·
Sarah C.
What can I say about Dan and his team at 24/7 AquaDry other than they are ABSOLUTELY AMAZING! From our very first call, as water was pouring between our first and second levels in our home, Dan and his team were responsive, compassionate, supportive, knowledgeable, and effective.
Waxhaw·
Michelle B.
Dan and his team were responsive, timely, friendly, and resourceful. They arrived when they said they would, provided a bid when they said they would, and completed the job within their estimated timeframe. Their professionalism and care stand out. I felt well taken care of throughout the process. I highly recommend 24/7 AquaDry!
Waxhaw·
Ernesto Rodriguez
Dan was extremely helpful throughout the whole process helping us with water damage concerns at our property in Matthews. He was very knowledgeable, easy to work with, and took the time to explain everything clearly instead of just trying to rush through the job. You can tell he genuinely cares about helping people and doing things the right way.
Matthews·

Water damage as well as fire? Suppression water is part of most fire losses, and it is the same crew. Water damage restoration in Lancaster.

Service areas

Cities we handle fire damage restoration near Lancaster, SC

25 cities across North and South Carolina, worked out of three offices. A crew can be on the road at any hour.

Those 25 cities sit inside 6 counties: Mecklenburg, Gaston, Union and Cabarrus in North Carolina, plus York and Lancaster in South Carolina.

Waxhaw office

1507 Providence Rd S

Waxhaw, NC 28173

(704) 912-4001

Get directions

ZIP codes we cover in Lancaster

  • 29720

Free estimate

Get a free fire damage restoration
estimate in Lancaster

Send us the details and we will call you back. This works at 2am when you would rather not talk on the phone.

  • On site in 60 minutesFrom your call to our arrival.
  • Available 24/7Someone answers, any hour.
  • Free estimateNo obligation, no pressure.

In an emergency, calling is faster.Call (704) 912-4001

Questions

Fire damage restoration in Lancaster: common questions

What is your process for fire damage restoration in Lancaster?

We run five steps on every job: secure the building, assess the damage, clean the soot and treat the odor, dry the structure, then rebuild. In Lancaster the assessment reaches further. With a median build year of 1972, the fire may have started inside a wall or above a ceiling. So we open those assemblies up and check rather than assume.

How much does fire damage restoration cost in Lancaster?

It turns on how far the fire, the smoke and the water reached, which is why the estimate is free. We walk the property with you and price the work first, and you are under no obligation. Age drives the number here more than square footage does. Older homes need plaster, trim and framing that match, and that is different work from hanging new drywall.

Does smoke damage spread beyond the burned room?

Yes. Smoke follows air into wall cavities, ceiling voids and ductwork, so rooms that stayed clear of the fire still smell. Older homes make that worse. The pre-war stock in Lancaster has long stud bays and open framing. Smoke moves further inside those walls than it does in a newer house. Cleaning the burned room alone leaves the smell in the rest of the house.

Will my insurance cover fire and smoke damage?

Standard homeowner policies generally cover sudden and accidental damage, and a fire is the clearest example there is. What your policy actually pays is decided by your carrier and their adjuster, never by us. What we control is the file they decide on. We photograph what burned, how far the smoke travelled and what the suppression water reached. All of it is recorded before anything is moved.

We answer 24/7.